Trusted by RCM leaders at
Resolve more denials & outstanding claims
Amanda works 24/7 to follow-up on denials and outstanding claims, increasing your resolution rate and reducing AR days.
Address staffing shortages with AI automation
Let Amanda handle routine follow-ups so your team can focus on complex cases that require human expertise.
Collections staff productivity
3-5
x
increase in collector productivity, based on number of claims touched per day
Cost to collect reduction
80
%
lower costs through end-to-end automation of working outstanding claims and denials
Claim revenue increase
4
%
increase in collections by touching more claims and resolving more denials
Reviews outstanding claims
Checks payor portals
Calls insurance
Provides actionable results
Extracts full claim information, including payment detail and remark codes
Summarizes results and applies custom status tags for faster review by your team
Works 24/7
Supports hundreds of denial scenarios out of the box
Requests claim reprocessing when available
Summarizes call into short note outlining claim status and next steps
Platform features tailored to your workflows
Amanda is Ready Out of The Box
Amanda is trained by real human billers, meaning no need to set up basic "scripts" or workflows
Secure Uploads for Claim Data
We support drag-drop uploads and SFTP (Secure File Transfer Protocol)
Data Export
Export all claims and denial data into excel, at no cost
Customize Amanda's Domain Knowledge
Our team can add unique scenarios or questions to Amanda within 1-2 days to fit your team's needs
Custom Claim Classification
Customize claim status labels and call results to fit your team's workflows
Request EOBs
Amanda requests EOBs over call when possible, which are then available within our portal for download
White Glove Support with < 24 Hour Response Times
We partner with your RCM team to customize Amanda to fit any unique workflows your team has
Biller Note Read / Write
Amanda can log into your PM system and both read and write back biller notes, just like a human biller
Custom Call & Portal Rules
Implementation team will set up custom rules to mirror your team's workflows
Custom Filters & Queues
Customize filtering and sorting of results to fit your team's workflows
Easy integration with your billing systems
Spend less time configuring systems and more time doing meaningful work. We will also work with you to integrate your EHR or PM software if we don't support it already.
Custom integration with your EHR/PM software
Chat with our Product Expert
